Ha, Giao, and Phuong Le. “MEASURING SERVICE QUALITY AT BINH PHUOC HOSPITAL- A DIMENSION-BY-DIMENSION ANALYSIS”. Science and Technology Development Journal 13, no. 1 (March 30, 2010): 31-43. Accessed November 22, 2024. http://stdj.scienceandtechnology.com.vn/index.php/stdj/article/view/2084.