1.
Nguyen T, Tran H. LIBRARY SERVICE QUALITY A COMPARISON BETWEEN THE TECHNICAL/FUNCTIONAL QUALITY AND SERVQUAL. Science and Technology Development Journal [Internet]. 30Mar.2010 [cited 23Dec.2024];13(1):62-. Available from: http://stdj.scienceandtechnology.com.vn/index.php/stdj/article/view/2086