1.
Phong N, Thuy P. SERVQUAL OR SERVPERF-A COMPARATIVE STUDY IN VIETNAMESE SUPERMARKETS. Science and Technology Development Journal [Internet]. 31Aug.2007 [cited 19May2024];10(8):24-2. Available from: http://stdj.scienceandtechnology.com.vn/index.php/stdj/article/view/2810