Abstract

This paper aims to evaluate the reliability, validity and unidimentionality of the scales. A prepilot study was completed that involved three manufacturing managers and four academic experts to improve content validity. A pilot study was then completed that 108 middle and senior manufacturing managers in HCM City and neighboring provinces. Cronbach’s alpha and EFA analysis was used to assess the reliability validity and unidimentionality of the scales. The initial results show that mass customization capability, product modularity, supplier integration may have reliability, validity and unidimentionality; customer integration may not have unidimentionality. Therefore, large-scale data collection and analysis will have collected and analyzed to validate the instruments, test the model and research hypotheses.