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Abstract
This research aims at identifying factors affecting the relationship value between suppliers and distributors. A survey was conducted on 152 shops and companies operating in electronic home applicance industry in HCM City, Vietnam. The results show that three out of five factors investigated have possitive impact on relationship value, including Personal Interaction, Product Quality, Delivery Performance. Other two factors, Service Support and Collaborated Time, do not impact on relationship value. Theoretical and managerial implications have been discussed.
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Article Details
Issue: Vol 12 No 1 (2009)
Page No.: 71-85
Published: Jan 15, 2009
Section: Article
DOI: https://doi.org/10.32508/stdj.v12i1.2199
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Copyright: The Authors. This is an open access article distributed under the terms of the Creative Commons Attribution License CC-BY 4.0., which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
How to Cite
Tran, T., & Pham, T. (2009). DETERMINANTS OF RELATIONSHIP VALUE BETWEEN SUPPLIERS AND DISTRIBUTORS IN ELECTRONIC HOME APPLIANCE INDUSTRY. Science and Technology Development Journal, 12(1), 71-85. https://doi.org/https://doi.org/10.32508/stdj.v12i1.2199
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