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Abstract

OLAP (Online Analytical Processing) is a technology that enables the user to easily and selectively extract and view data from different points of view. It is also an important part of the decision system. This study proposes the decisions in fulfillment process which could be supported by the OLAP technology, including the quality of sales, the main product of the company, the salary and the bonus for sales staff, the credit limit and the price policy for the customer. Furthermore, this research also demonstrates the application of the OLAP technology in the decision making for the main product of A manufacturing and distributing company.



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Article Details

Issue: Vol 19 No 2 (2016)
Page No.: 41-57
Published: Jun 30, 2016
Section: Economics, Law and Management - Research article
DOI: https://doi.org/10.32508/stdj.v19i2.727

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Creative Commons License

Copyright: The Authors. This is an open access article distributed under the terms of the Creative Commons Attribution License CC-BY 4.0., which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.

 How to Cite
Le, H., Nguyen, L., & Do, P. (2016). Applying OLAP technology to support decision making in sales process. Science and Technology Development Journal, 19(2), 41-57. https://doi.org/https://doi.org/10.32508/stdj.v19i2.727

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