Oanh T, Tho A. The impact of service quality on student retention: The mediating roles of student satisfaction and switching barriers in private universities. Science and Technology Development Journal [Internet]. 31Mar.2024 [cited 3Jul.2024];27(1):3315-32. Available from: https://stdj.scienceandtechnology.com.vn/index.php/stdj/article/view/4240