Abstract

As outcome, the research specifies five key drivers of distribution logistics performance for companies in Vietnam. They are logistics management, order processing, warehousing, transport and health, safety, security and environment. Distribution logistics performance, key drivers, and measurement scales are successfully refined in quantitative relationships. This research really meets managers’ expectation in distribution logistics management. It provides companies not only with business model, but also with practical tools for distribution logistics operations. They effectively help companies get more effective distribution logistics performance which then creates higher values for the companies.