Open Access 
Downloads
Download data is not yet available.
Abstract
This research aims at identifying factors affecting the relationship value between suppliers and distributors. A survey was conducted on 152 shops and companies operating in electronic home applicance industry in HCM City, Vietnam. The results show that three out of five factors investigated have possitive impact on relationship value, including Personal Interaction, Product Quality, Delivery Performance. Other two factors, Service Support and Collaborated Time, do not impact on relationship value. Theoretical and managerial implications have been discussed.
Author's Affiliation
Article Details
Issue: Vol 12 No 1 (2009)
Page No.: 71-85
Published: Jan 15, 2009
Section: Article
DOI: https://doi.org/10.32508/stdj.v12i1.2199
Copyright Info
Copyright: The Authors. This is an open access article distributed under the terms of the Creative Commons Attribution License CC-BY 4.0., which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
How to Cite
Tran, T., & Pham, T. (2009). DETERMINANTS OF RELATIONSHIP VALUE BETWEEN SUPPLIERS AND DISTRIBUTORS IN ELECTRONIC HOME APPLIANCE INDUSTRY. Science and Technology Development Journal, 12(1), 71-85. https://doi.org/https://doi.org/10.32508/stdj.v12i1.2199
Download Citation
Cited by
Article Statistics
HTML = 1367 times
Download PDF = 689 times
Total = 689 times
Download PDF = 689 times
Total = 689 times
Most read articles by the same author(s)
- Thao Thi Phuong Tran, Thuy Ngoc Pham, SERVICE CONVENIENCE AND CUSTOMER SATISFACTION - A STUDY IN DOMESTIC AIRLINE SERVICE , Science and Technology Development Journal: Vol 14 No 1 (2011)
- Thao Thi Phuong Tran, Thuy Ngoc Pham, RELATIONSHIPS OF SERVICE QUALITY, SERVICE VALUE AND CUSTOMER LOYALTY - A STUDY OF DOMESTIC AIRLINE SERVICE , Science and Technology Development Journal: Vol 14 No 2 (2011)
- Han Ho Ngoc Nguyen, Thanh Huynh Mai Pham, Thuy Ngoc Pham, THE EFFECT OF SERVICE QUALITY AND SWITCHING BARRIERS ON CUSTOMER LOYALTY – A STUDY OF HOSPITALITY SERVICES , Science and Technology Development Journal: Vol 14 No 2 (2011)
- Phuong Thi Lam Tran, Thuy Ngoc Pham, THE ANTECEDENTS OF KNOWLEDGE SHARING INTENTION – ADAPTED TPB PERSPECTIVE , Science and Technology Development Journal: Vol 14 No 2 (2011)
- Thuy Ngoc Pham, Hau Nguyen Le, ANTECEDENTS OF MARKET ORIENTATION: AN EMPIRICAL STUDY IN VIETNAM , Science and Technology Development Journal: Vol 13 No 1 (2010)
