Tourist activities at points of Cultural and Historical Relics in Ho Chi Minh City viewed from tourists’ satisfaction

Abstract

This study examined tourists’ satisfaction to tourism activities in a number of Cultural and Historical Relics in Ho Chi Minh City, based on 8 assessment contents. To gather information, the author of this paper has conducted questionnaire surveys for 180 tourists both domestic and international, at 7 tourism points according to criteria given. The study results showed that: (i) Historical and cultural relics and art architectural relics are two kinds of tourism resources that tourists, once coming to Ho Chi Minh City, choose to visit at the highest frequency; (ii) Touristcarrying capacity, security and sightseeing contents captured high consensus in the replies of tourists. The lowest are contents of assessment about friendliness of community and accessible tourist points. Research results also showed the facilities-technology, policy development, human resources at points of historical-cultural relics are attracting much attention of tourists in the proposals and recommendations.