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VNUHCM Journal of

Science and Technology Development

An official journal of Viet Nam National University Ho Chi Minh City, Viet Nam since 1997

ISSN: 1859-0128
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Economics, Law and Management - Research article Open Access Logo

Applying OLAP technology to support decision making in sales process

Hien Thi Kim Le 1, *
Lien Bich Nguyen 2
Phuc Do 3

  1. University of Economics and Law, VNU HCM
  2. University of Economics HCMC
  3. University of Information Technology, VNU HCM
Correspondence to: Hien Thi Kim Le, University of Economics and Law, VNU HCM. Email: pvphuc@vnuhcm.edu.vn.
Volume & Issue: Vol. 19 No. 2 (2016) | Page No.: 41-57 | DOI: 10.32508/stdj.v19i2.727
Published: 2016-06-30

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Copyright © 2016 by the author(s).

Copyright The Author(s) 2023. This article is published with open access by Vietnam National University, Ho Chi Minh city, Vietnam. This article is distributed under the terms of the Creative Commons Attribution License (CC-BY 4.0) which permits any use, distribution, and reproduction in any medium, provided the original author(s) and the source are credited. 

Abstract

OLAP (Online Analytical Processing) is a technology that enables the user to easily and selectively extract and view data from different points of view. It is also an important part of the decision system. This study proposes the decisions in fulfillment process which could be supported by the OLAP technology, including the quality of sales, the main product of the company, the salary and the bonus for sales staff, the credit limit and the price policy for the customer. Furthermore, this research also demonstrates the application of the OLAP technology in the decision making for the main product of A manufacturing and distributing company.

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