Abstract

This study evaluates the impact of managerial factors on firm productivity and the relationship between them. SEM (Structural Equation Modeling) results indicate that managerial factors (including top management commitment, human resources training, production management, customer orientation and organisational communication) explain 55% the variation in firm productivity. The results demonstrate a statistically significiant positive relationship between top management commitment and human resources training (1835), production management (.714). In adition, there is a significiant correlation between managerial factors. Implications for managers and directions for future research are also discussed.