CHANGE PROCESS IN GROWING SMES IN HO CHI MINH CITY AND A HUMAN RESOURCE APPROACH TO ORGANIZATIONAL RESTRUCTURING

Abstract

In the transformation of Vietnam's economy, change management is always required for both organizational survival and sustainable development. This research takes the human resource perspective to consider change process and corporate responses to change in small and medium enterprises (SMEs) in Ho Chi Minh City. The research shows that SMEs managers at present have not yet looked over changes in systematic and process-oriented approach. They are still prior to result-oriented manners, and ignore the risk of passive and pessimistic attitudes, which are also obstacles to change. Thus, communication is necessary to reduce misunderstanding and equip people with sufficient information about any new things in their job. However, for further vision, training must be an effective tool in long-term to facilitate people for change, especially in terms of organizational culture, to change people’s perception about change.